Privacy policy
Privacy Policy
Effective Date: 13-07-2026
1. Introduction
Welcome to ecomgen.online ("us," "we," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect:
• Personal Information: Name, email address, phone number, and delivery address.
• Payment Information: Payments are processed securely through our payment partners. We do not store your complete payment card details.
• Usage Information: IP address, browser type, device information, pages visited, and browsing activity.
• Cookies: We use cookies and similar technologies to improve your experience and analyze website traffic.
3. How We Use Your Information
We use your information to process orders, deliver products, provide customer support, communicate with you, improve our website, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Cookies help us remember your preferences, improve website functionality, and measure website performance. You may disable cookies through your browser settings, although some features may not function properly.
5. Third-Party Services
We use trusted third-party service providers including payment gateways, shipping partners, analytics providers, and technology service providers to operate our business.
6. Advertising
We may use Facebook, Instagram, and Google advertising services. These platforms may use cookies or similar technologies to provide personalized advertisements and measure campaign performance.
7. Data Storage
Your personal information may be processed and stored in India. By using our services, you consent to such processing and storage.
8. Children's Privacy
Our services are intended for individuals aged 18 years or older, or minors using the website under the supervision of a parent or legal guardian.
9. Data Security
We use industry-standard security measures, including SSL encryption and secure payment processing, to protect your information. However, no online system is completely secure.
10. Your Rights
You may request access to, correction of, or deletion of your personal information. You may also inquire about how your information, including your IP address, is collected and used. To exercise these rights, contact us using the email provided below.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page and, where appropriate, communicated through email or website notices.
12. Contact Information
For questions regarding this Privacy Policy, contact:
Email: privacy@ecomgen.online
Website: https://ecomgen.online
13. Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India.