Shipping policy
Shipping Policy
Effective Date: 13-07-2026
Shipping Across India
We are committed to delivering your orders across India. We offer free shipping on all eligible orders, ensuring a smooth and hassle-free shopping experience.
Next-Day Dispatch
Orders are typically processed and dispatched within 24 hours of order confirmation, excluding Sundays and public holidays.
Trusted Courier Partners
We work with reliable courier partners to ensure your products are delivered safely and securely to your doorstep.
Estimated Delivery Time
Most orders are delivered within 3โ5 business days after dispatch. Delivery times may vary depending on your location, weather conditions, or courier delays.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can also track your order using the Track Your Order section on our website, if available.
Order Cancellation
If you wish to cancel your order, please contact us within 24 hours of placing it.
Email: support@ecomgen.online
WhatsApp: +91 8310663045
Orders that have already been shipped cannot be cancelled.
Need Assistance?
If you have any questions regarding shipping or delivery, please contact our customer support team.
Email: support@ecomgen.online
Website: https://ecomgen.online
Thank you for shopping with ecomgen.online!